Many Free Wi-Fi places tend to use a Business Class connection. The path traveled can differ from each direction, and the path each traceroute packet will take can also differ, but this should give us a better understanding what is going on. You do the same by asking her for the IP address she holds from her ISP, and running a trace to her. You would do this by giving your Mom your IP address, and ask her to perform a traceroute and paste the results to you in an e-mail. Right now there's two factors that need ruling out:ġ: Is the problem only occuring to overseas calls traveling a particular route? Perhaps performing a traceroute to and from her connection might find out where the problem is. Skype I would imagine should be using no where near the amount needed for Vudu in HD, unless Skype is being used in HD as well. TCP Any -> 5201 All Broadband Devices Active Anybody have any suggestions for next steps in troubleshooting this?ġ92.168.1.4 Skype UDP at 192.168.1.4:5201 (1717) I've checked the port that Skype uses and seen that the router isn't blocking that port. So now I'm trying to figure out why Skype has so much difficulty on my FIOS network and wondering if anyone has any thoughts. And this was on a public Wifi network on a relatively low speed connection (and shared!). Now, up till now, I assumed it was a problem with my mom's connection - my upload/download speeds are outstanding - but recently I was Skyping with her in another location (she in her usual location) and, lo and behold, the connection was about 100x better.

This is particular true when I'm communicating with my mom in England. The basic problem isn't connecting, but rather that I continue to get message saying the connection between me and the other person isn't strong enough to support video. I've had FIOS for a while now, and I continue to have problems with Skype.

Problems with sign in skype